Privacy Policy
Effective Date: 16.07.2025
At Radix AI (“Radix,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website (https://tryradix.com) and related services (the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information You Provide
We collect the information you provide when you:
Sign up for an account
Input queries, prompts, or URLs for analysis
Contact us via email or chat
Schedule a demo or submit a form
This may include your name, email address, company, role, and any text or data submitted for analysis.
b) Usage Data
We may collect information about how you access and use the Service, including:
IP address
Browser type
Device information
Pages visited and time spent
Actions within the platform (e.g., prompts run)
c) Cookies & Tracking
We use cookies and similar technologies to:
Enable login and session management
Understand usage patterns
Improve our product and analytics
You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our Services
Respond to your requests and support tickets
Personalize your experience
Communicate updates, product changes, or offers
Analyze usage trends and platform performance
Ensure legal and security compliance
3. Data Sharing
We do not sell your data.
We may share data with:
Service providers (e.g., hosting, analytics) under strict confidentiality
Legal authorities, if required by law or to protect our rights
With your explicit permission (e.g., case studies, testimonials)
4. How We Protect Your Data
All data is stored securely using industry-standard encryption.
We limit access to your data to authorized personnel only.
We review and update our security practices regularly.
Despite our best efforts, no method of transmission or storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your data
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at lalith@tryradix.com
6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy. You can request deletion at any time.
7. Children’s Privacy
Radix AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we’ll update the date at the top. Material changes may be communicated via email or in-app notification.
9. Contact Us
Have questions or concerns? Reach out to lalith@tryradix.com
